Vintor Web Customer Service
Efficient, proactive and unified service experience in the web and other channels.
• Easy-to-use.
• Web browser independent.
• Rich web-interface.
• Ready for future development needs.
Vintor Multichannel Customer Service
Efficient, proactive and unified service in all channels.
• Channel independent customer service solution.
• Unified control and reporting.
Vintor Service Desk
or serving internal and external customers in effective, proactive and unified way at all channels.
• Customer service solution.
• Service Center –view, where service requests are processed.
Vintor Emergency Center Solution
Customer service system for special needs. Service is built to correspond with the customer needs into specified premises.
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Vintor Communications Platform
Reliable communications platform for customer service solutions locally and globally as a service.
• Single global communications platform.
• Easy to administer.
• Reliable.
Vintor's customer service solutions are ideal for all business and public sector environments. Our solutions enable us to build a consistent service experience for all customer service channels, including the internet, and produce the reports and transparency required to develop operations. This is essential to the efficient functioning of a modern service organisation. We also offer our customers the most developed service desk and communications platform.
We meet the challenges of customer service in a global organisation with harmonised solutions that are tailored to the demands of individual countries or contact points. In addition, our solutions cover extremely demanding emergency centre needs, in which an overarching status snapshot improves the efficiency of emergency and crisis management by steering customer service resources to where they are most needed.
